Recovery Services Care Coordinator

Recovery Services · Minneapolis, Minnesota
Department Recovery Services
Employment Type Full-Time
Minimum Experience Experienced

Recovery Services Care Coordinator

At Indian Health Board of Minneapolis we believe good relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.  If our beliefs resonate with you, we want you, and encourage you to apply at IHB. 


Under the direction of the Recovery Services Director, the Care Coordinator is responsible for supporting the day-to-day operations of the Medication Assisted Treatment (MAT) Clinic and the Intensive Outpatient Treatment Program (IOP) by interfacing with both providers and patients with their recovery from problems related to substance use (especially opioids).  The Care Coordinator supports follow-up and facilitates the linkage of recovery-based services with other IHB and off-site programs.  The Care Coordinator will have a willingness and enthusiasm to work collaboratively with the MAT providers of the primary care staff, IOP providers, patients and other IHB staff.  In addition to competency in delivering evidence-based interventions, the Care Coordinator must also be willing and able to inform clinical practice with respect to the dynamics of underlying historical/generational trauma as well as the spiritual tenants of the Native/Indigenous cultures.


  1. Track patients and clients presenting for MAT & IOP services to ensure follow-up services are provided. Connect with clients frequently via phone, care messaging, etc. for check-ins and follow up appointments.
  2. Assist Recovery Services providers with informed consent and onboarding protocol for MAT patients and IOP clients.
  1. Field phone calls and inquiries from community members interested in the MAT & IOP services.
  2. Enter and update data of qualifying patients into EHR and grant reporting programs.
  3. Monitor, report on and assist in data collection of clinical outcomes for MAT & IOP services.
  4. Collaborate in sustaining health initiatives by developing and maintaining community resources with substance abuse, cultural and mental health needs, etc.
  5. Facilitate referrals for patient’s mental health, substance abuse services, and other community services when appropriate. 
  6. Provide brief problem-solving services aimed at promoting self-efficacy.
  7. Maintain accurate and complete charting and records.
  8. Endorse and maintain awareness that each job function should be viewed and implemented in a way that respects the American Indian Community, that seeks to harmonize mainstream mental health / substance abuse practices with Indigenous healing practices, preferences and perspectives that reduce the amount and effects of colonized processes.
  9. Participate in community and indigenous activities and events held within IHB and the community at large. 



  1. Coordinate within IHB for services and outside community resources.
  2. Have a personable quality to be able to ‘connect’ with clients.
  3. Knowledge of and respect for American Indian cultures and other cultures served by IHB.
  4. Ensure the relevant cultural issues are appropriately addressed in case plans.
  5. Provide services which enhance the cultural identity and group esteem of clients.
  6. Seek input from cultural groups and specialists, as needed, to guide service planning.
  7. Consult with fellow team members, as needed, to ensure the highest quality of services to clients.


  1. Participate in departmental planning efforts to meet productivity requirements.
  2. Maintain knowledge of current and culturally appropriate health care practices.


  1. Implement the measurable objectives in concert with other staff to address the health needs of IHB’s client population.
  2. Provide health care activities in accordance with IHB’s mission statement.
  3. Assist in meeting regular standards of BPHC and JCAHO.


  1. Participate in performance improvement activities, as needed.
  2. Proficiency review conducted on an annual basis, to evaluate skills required for this position.
  3. Monthly productivity evaluation to assess the effectiveness of meeting clinic’s measurable objectives.
  4. Quarterly performance improvement reports to assess the effectiveness of the department meeting measurable objectives of the contracts.




  1. Bachelor’s degree in social work (BSW).
  2. Must have at least 2,000 hours previous experience (or similar experience) and training working with adolescents and adults with chemical health related issues preferably in a medical setting.
  3. Complete all continuing education requirements and license renewal (if necessary) as set forth by the Minnesota Board of Social Work.
  4. Knowledge and respect of the American Indian community.


The work is sedentary.  Typically, the employee may sit comfortably to do the work. There may be some walking, standing, bending, carrying of light items and driving an automobile. No special physical demands are required to perform the work.



Indian Health Board of Minneapolis is a community health clinic that provides primary medical care, dental services, mental and behavioral health, and health and wellness education. The clinic specializes in promoting health care in an urban setting, accessible to American Indians and Alaska Natives and others residing in the Midwest region.


Indian Health Board of Minneapolis is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.


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  • Location
    Minneapolis, Minnesota
  • Department
    Recovery Services
  • Employment Type
  • Minimum Experience